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Services

Our service partner is your reliable partner when it comes to:
e.g. installation, disassembly, commissioning, service, maintenance of new- and second-hand machines...

You are welcome to place spare parts orders directly at our factory, or arrange an appointment to review your perfect binding system.
We will list the necessary spare parts and quote you a non-binding spare part quote.

In order to be able to process your request as quickly as possible, please have the machine number and the machine type ready.
This information can be found on the type plate of the respective machine.

Contact

You can reach us by phone from monday till friday in the time from 08:00 a.m. till 04:30 p.m. Please call +49 (0) 4231 775 50 and press number 2 in the announcement menu.

Emergency service

In the time from monday till friday from 04:30 p.m. till 10:00 p.m. and saturday from 07:00 a.m. till 12:00 a.m. you can reach our emergency service under the phone number +49 (0) 4231 775 50. Please press number 4 in the announcement menu.

You can reach us by mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Spare part sales

With a constant availability of more than 25,000 spare parts in our spare parts stock, a worldwide supply of parts is guaranteed. State-of-the-art shuttle systems guarantee our customers fast delivery directly from our factory in Verden.

Installation of new machines

With each sale of a new machine, the customer can also purchase a Wohlenberg installation if required and desired. Specially trained Wohlenberg service technicians accompany the new perfect binder from the beginning of the arrival of the machine at customers site. Our technicians take on site the complete installation, commissioning and application-technical training.

Training

Wohlenberg offers training courses on existing perfect binding lines directly at customers site. We also offer training in our showroom or in the final assembly. This training is carried out on the customer machine and traditionally shortly before delivery of the machine.

Inspection & Maintenance

Wohlenberg offers inspections on existing Wohlenberg perfect binding lines. This includes a corresponding spare parts recording on site, preparation of a spare part quotation in the factory and if ordered, carrying out work on the machine.